Customer Support Services

At Indosoftt Innovations, our commitment to exceptional customer service extends beyond the initial installation phase. During both the warranty period and Annual Maintenance Contract (AMC), we provide comprehensive technical support services to ensure the uninterrupted performance of your systems. Our support offerings are designed to accommodate the diverse needs of our clients, offering flexibility and convenience.

For issues that can be resolved remotely, our online technical support service is available during standard business hours,

Working Time: 10 AM to 5 PM, five days a week. 

Through this platform, clients can reach out to our team of skilled technicians and engineers via email, phone, or online chat. Our experts are equipped with the tools and knowledge necessary to troubleshoot issues efficiently and provide timely solutions, minimising downtime and disruption to your operations. 

In cases where on-site assistance is required, we dispatch qualified engineers to your location as per your request. Whether it’s for system maintenance, repairs, or upgrades, our engineers are available to address your needs promptly and professionally. By offering both online and on-site support options, we ensure that our clients have access to the assistance they need, regardless of the nature or complexity of the issue.

At Indosoftt Innovations, we understand that technical issues can arise unexpectedly, and our priority is to provide responsive and reliable support to keep your systems running smoothly. With our dedicated team of experts and flexible support options, you can have peace of mind knowing that we’re here to assist you every step of the way.